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1. The Website “www.Touba-electrical.store
Welcome to the website www.Touba-electrical.store owned by Touba Pomegrade Ltd, 55, Brabant Street, Port Louis, Mauritius.

Only persons who can enter into a legally binding contract are eligible to purchase using the Website. If you are a minor, (i.e. under the age of 18 years) you may purchase using the Website only through your parent or guardian.

The user (“you” or “your”) agrees, understands and acknowledges that the Website is an online platform that enables you to access information and purchase products listed on the Website at the price indicated therein at any time. Your access, use and any purchases made through the Website are subject to and shall constitute your acceptance of the following terms and conditions. If you do not agree to the terms and conditions, please exit from the Website.

We reserve the right to update or modify these terms and conditions at any time without prior notice. You will be subject to the policies and conditions of use in force at the time that you use the Website or that you order products through Website.

 

2. Your Account and Access to Website
In order to make any online purchase, you will need to register with the Website by giving certain personal identification information. It is your responsibility to ensure that the user name and password to access the Website is kept confidential. If you have any reason to believe that your user name and password is being, or is likely to be used by third parties, you should inform us. We shall have the right to refuse access, terminate or remove the account or edit the contents at any time without notice.

The right to use or access the Website granted to you is a limited, revocable, non-exclusive right for personal use of the Website. You are not authorized to (i) modify the Website (ii) download or copy account information for the benefit of another seller (iii) utilize data mining, robots, or similar data gathering and extraction tools. You must use the Website for lawful purposes only and must not use for fraudulent or other unlawful activity.

3. Limitations of Liability
The total liability of Touba/brand/manufacturer/distributor on any claim, whether in contract, warranty; tort, product liability; and copyright, trademark, trade secret, patent and other intellectual property rights infringement; or otherwise, arising out of, connected with, or resulting from the performance or non-performance of any agreement resulting here from or from the sale, delivery resale, repair, replacement or use of any product or the furnishing of any service, shall not exceed the price allocable to the product or service which gives rise to the claim.

In no event, whether as a result of product defect/malfunction, breach of contract, warranty; tort; copyright, trademark, trade secret, patent and other intellectual property infringement or otherwise, shall Touba/brand/manufacturer/distributor be liable for any special, consequential, incidental, indirect or exemplary damages, including, but not limited to, loss of profit, loss of use of the products, cost of substitute goods.

4. Trademarks, Intellectual Properties and Copyright Notice
All of the content on the Website, including, for example Touba mark, page headers, images, illustrations, graphics, logos, text are subject to trademark, service mark, copyright and other intellectual property rights or licenses held by Touba. The design on this page is a registered trademark of Touba. The content of this website is a copyright work under Mauritius copyright laws, and Touba owns a copyright in the selection, coordination, arrangement, modification and derivative matter of the content.

The content of this website is meant only for personal and non-commercial use. Contents may be downloaded and printed only for personal use and not for any commercial purpose; posting of the content on any network computer or media without license from Touba is prohibited; as is changing, altering or modifying the Content in any copyright or trademark notice.

We reserves right in downloading material and all derivative material thereof.

5. Product Visuals
While we endeavor to place appropriate pictures of the products, it must be understood that that the actual pictures, colour, dimensions and other may not actually reflect the original product's colour, dimensions and other of the original product. The pictures shown here therefore are taken as being placed for illustrative purpose only and also change from time to time without prior notice

6. What Information Do We Collect and How Do We Use It?
Touba believes you have the right to know what information we collect when you visit our Website. We value our relationship and the data you share with us from time to time. We are totally committed to maintaining this data with the utmost of confidentiality.

For visitors to the Website, our web server, on specific occasions, recognizes and stores your computer's IP address. This is used only as a support feature to ensure our customer's identity. Your computer provides this information automatically each time you log on, unless you have activated blocking technology available in some browsers. We also may combine your IP with other information you provide us like your e-mail address. You provide this information when, for example, send us an e-mail, fill out a registration, answer a survey, complete a fulfillment order or sign up for a site newsletter. In any case, the price listed on the website shall be final.

We intend to use the Information only for the purpose of (1) fulfilling our obligations under any sale and purchase contract and/or any other contract between you and our company, (2) publishing reports on trends in the usage of the Website and fulfilling the purpose of the your interaction with the Website, (3) providing you with our latest product information and other related information from time to time, and/or (4) asking your opinions regarding our products and/or services.

If you object to your Information being transferred or used as stated above, please do not use the Website.

 

7. Privacy Policy & Safeguarding your Data
As Touba registers users to enable us to provide you with our various products and/or services, we ask you to provide us with your information. Your information and records described above (hereinafter referred to as the "Information") will be stored and maintained in our database only and will be kept in confidence by us. We will safeguard, according to strict standards of security and confidentiality, any Information our customers share with us. We will permit only authorized employees, who are trained in the proper handling of customer information, to have access to that Information.

When you register or make a purchase with us, we would be using the information to serve you better. Below is a list information we store:

Name and contact details
Transaction history
Communications record
Touba, on your acceptance, will send regular newsletters via e-, with an intention of keeping you updated with the latest progress on your order/delivery/status or marketing promotional offers. If you would like to correct, update or delete the Information stored in our database, or if you would like to stop receiving further marketing materials, emailers, newsletter from us, or if you have any question or comment about our privacy policies, simply unsubscribe or feel free to contact us. If you do not wish to continue to receive marketing from us and/or selected third parties you can click on the link located at the bottom of the email and follow the instructions in order to be removed from all future mailing. Alternatively you can opt-out by visiting 'Manage My Account' in 'My Account' on the Touba website. You can access 'My Account' once you are logged in to your Touba account.

Please be advised that our company is not responsible for collection, disclosure and/or use of your personal information provided by you to any third party's website which is linked to or from our web site. Your access to such linked website, and your providing personal information to such linked website, are entirely at your own risk.


8. Applicable Law and Jurisdiction
By accessing and using the Website; and purchasing online, you agree that your access and use of the Website, online purchasing is subject to these terms and conditions, as well as all applicable laws, as governed and interpreted pursuant to the laws of Mauritius.

Courts of Mauritius shall have exclusive jurisdiction on all issues arising out of any issue related to copyright, intellectual property right, liability, access, usage and purchase through the Website.
 

9. Cookies 

1.1 If you do not wish to accept cookies you can change your web browser’s settings to automatically deny the storage of cookies or to inform you when a website wants to store cookies on your computer. Previously stored cookies can also be deleted through the web browser.  Please note that certain areas and functions on this website require cookies and may not function if cookies are deleted or declined.

 

1.2 We are continuously working to improve Touba-electrical.store. In order to do this we use Google Analytics to analyse our users behaviour on an anonymous and aggregated level. We also allow these tools to place and manage cookies on this website. The statistics are used to improve the user experience of this website.

 

1.3 On our website, we have embedded content from social media channels.  This may result in cookies outside our control being set by these websites, so-called third-party cookies.

Embedded content from the following third-party services may set cookies in your browser. 

Terms & Conditions

About Us

If you have any suggestions or comments or need to contact us, please use the details below.

 

Contact details:

Touba Pomegrade Ltd

55, Brabant Street, Port Louis, Mauritius

Phone: +230 210 1115

Mobile: +230 5254 3200

 

Making a Purchase

Making a purchase could not be easier. Just add any items from the Website that you wish to buy into the shopping cart. After you have finished your selection, click on the shopping cart and on the ‘PROCEED TO CHECKOUT’ button, and you will be asked for a few details that we need to be able to complete the order.

 

You may also purchase by telephone or in person at our store.

 

We accept MCB Juice payments and cash.

 

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

 

The order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order on each page of the order process. After you place your order, you will receive an email from us acknowledging that we have received your order. However, please note that this does not mean that your order has been accepted or indicate that a contract exists between us. We will indicate acceptance of your order when we contact you regarding the acceptance of your order.  We have inadvertently underpriced or overpriced goods, or we are no longer able to supply a particular product. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

 

Price

The price of any products will be as quoted on the Website and is inclusive of VAT. We use our best efforts to ensure that the prices of products quoted are correct. However, if we discover an error in the price of a product, we reserve the right to amend this as set out in the previous paragraph.

Prices of products quoted on the Website do not include delivery charges which are set out separately on the Website.

 

Delivery Schedule

We aim to dispatch your order by the next business day following your order being confirmed. We will normally send your order to you within 1-3 business days following your order being confirmed.

If we are unable to meet the estimated delivery date because of an Event Outside Our Control we will contact you with a revised estimated delivery date. We will not be liable for any failure to perform or delay in performance of, any of our obligations under a contract that is caused by an Event Outside Our Control. An "Event Outside Our Control" means any act or event beyond our reasonable control including without limitation strikes, lock-outs, or other industrial action by third parties, civil commotion, riot, invasion, lock-down, fire, explosion, storm, flood, earthquake, subsidence, epidemic, pandemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of motor transport or other means of public or private transport. If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract: (a) we will contact you as soon as reasonably possible to notify you; and (b) our obligations under a contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of products to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.

 

The goods will be the responsibility of the customer from the completion of delivery. You own the goods once we have received payment in full, including all applicable delivery charges. You must inform us of damaged goods within 24 hours.  Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

 

Backorders

If your item is not in stock, we will back order it for you. You will always be contacted with the option to cancel your order if you would rather not wait. 

 

Tax Charges

For orders made, VAT at the Mauritius standard prevailing rate is added. Currently, this rate is 15%.

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